Last updated: 17/09/25

OnlyCNC (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our services, website, and communications.

1. Information We Collect

We may collect the following types of information:

Personal Information:

Name, email address, phone number, business details, and delivery address when you make an enquiry, request a quote, or place an order.

Usage Information:

Data on how you use our website, including IP address, browser type, and pages visited.

Payment Information:

Processed securely through third-party providers (we do not store full payment details).

2. How We Use Your Information

We use your information to:

Provide CNC routing and cutting services.

Respond to enquiries and prepare quotes.

Process and deliver orders.

Improve our website, services, and customer experience.

Send important updates, offers, or service information (you may opt out anytime).

3. Sharing of Information

We do not sell or rent your personal information. We may share information only with:

Service Providers:

Trusted third parties who help us operate our business (e.g., couriers, payment processors).

Legal Obligations:

Where required by law or government authorities.

4. Cookies & Tracking

Our website may use cookies to enhance your browsing experience and help us understand site performance. You can disable cookies through your browser, though some site features may not function properly.

5. Data Security

We take reasonable measures to safeguard your information from unauthorised access, loss, or misuse. However, no method of transmission or storage is 100% secure.

6. Your Rights

You may request to:

Access the personal information we hold about you.

Correct or update your details.

Request deletion of your personal data, subject to legal obligations.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

8. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

📍 OnlyCNC, 4/19 Macquarie Dr,

Thomastown VIC 3074

📞 0435 733 242

📩 [email protected]